What Sets Us Carpet Cleaners Apart?
Will they do a good job? Are they friendly and professional? How much does it cost? There are a lot of things to consider when hiring a professional service provider to come into your home or business. For different people this can mean different things. In our business as carpet cleaners, upholstery cleaners, and rug cleaners there are several categories of concerns our clients have shared with us that begin to paint a picture. They each come back to you, our clients experience.
All of it generally boils down to quality, service, and price. Each individual is most often concerned about 2 of those 3 categories. Regarding the quality of the work to be done there are several considerations. Will they effectively clean my carpets and upholstery? How skilled are they at stain removal and odor removal? How long will it take my sofa and living room floor to dry? Are they using cleaning solutions that are safe for my children and pets? All of these are valid concerns to have, and ones that we plan on addressing for you.
Quality sets us apart
At Thread Logic Carpet Cleaning we treat every client like family, and regardless of the size of the job, the type of home you live in, or what your hobbies are, we will utilize every tool and bit of knowledge at our disposal to get it done right. We won’t pinch pennies or race through any job in order to make more money. As owners and operators of a local family owned business our reputation in the community we call home means everything to us. So we do everything it takes to get you the best results from every carpet cleaning and upholstery cleaning service. Which means you can expect effectively cleaning, fast dry times, expert stain and odor removal, and that the safety of your home or business is always ensured.
How long will it take to dry? This is probably the most frequently asked question we are asked, and it is an obvious difference between many carpet cleaners out there. Achieving fast dry times is easy if one knows what they are doing and doesn’t rush the process. To accomplish this we do extra dry passes with our extraction equipment which ensures that we remove as much moisture from the fibers as possible before moving on to a different area. Then we use air movers, which are specially designed commercial fans for accelerating dry times, in every area we clean as soon as it is done being cleaned. All of this shaves off many hours from the drying process which allows you to enjoy your living space again sooner. Many of our clients have told us stories about their carpets and furniture not drying out for over 24 hours after previous cleaning attempts. At Thread Logic Carpet Cleaning we guarantee every surface we clean to be completely dry in 4 to 8 hours from when it is completed.
Service from people who care
Service is another major concern. Bryce and Rushelle Comprone own and operate Thread Logic Carpet Cleaning based in Ashford, CT and our business means everything to us. We don’t just want to do good work, we want you to have a good experience. This means you can expect top of the line customer service that starts from the minute we answer the phone and carries through to us knocking on your door, the services we perform in your home or business, impeccable responsiveness to your needs and concerns, and availability to you anytime for questions or concerns you might have following the cleaning service.
Prices that make sense
Lastly price is the other major concern that is a reality for many. At Thread Logic Carpet Cleaning we understand that and there is a really simple formula we have that hopefully gives you some assurance of where your hard earned dollars are going. We don’t charge the highest or lowest prices relative to other carpet cleaners and upholstery cleaners in our region. Nor do we have any hidden fees or plans on “up-selling” you various other services when in your home. However for the prices we do charge this is our personal guarantee, with us you will get a top notch cleaning service that at least matches and often exceeds the highest priced carpet and upholstery cleaning service providers in northeastern Connecticut. We guarantee it. At the end of the day people generally charge what they are worth, and the lowest priced cleaning services available are always a testament to that.